A smooth pickup starts before the truck arrives. Use this checklist to make sure your freight and your site are ready.
Freight readiness
- Freight is packaged, labeled and palletized
- Weight and piece count match the paperwork
- Paperwork and load reference number are ready
Site readiness
- Dock hours and appointment time are confirmed
- Loading instructions are shared with the driver
- Contact name and phone number for the dock are available
- Any gate, security or PPE rules are communicated in advance
Sharing this information early helps the driver arrive on time and leave on time. Delays at the dock are one of the most common causes of missed delivery windows.